US-based real estate technology company OpenDoor has decided to shut down its operations in India, resulting in the layoff of its entire workforce of approximately 250 employees. The move comes as the company accelerates its transition toward smaller, AI-powered teams and streamlines operations closer to its customer base in the United States.
The decision was communicated to employees through an internal note from OpenDoor CEO Carr Nejatian. According to the note, the company had around 250 employees in India when it launched its “OpenDoor 2.0” transformation strategy a few months ago. Since then, several roles have already been moved back to the United States, and the company is now completing the process by winding down its India operations entirely.
Nejatian acknowledged the contribution of the company’s India-based workforce, describing them as talented professionals who played an important role in supporting OpenDoor’s growth and operations. He noted that the employees had consistently delivered high-quality work and would be valuable additions to other organizations seeking skilled talent.
The company’s restructuring reflects a broader trend across the technology sector, where businesses are increasingly adopting artificial intelligence to automate workflows, improve efficiency, and reduce operational complexity. OpenDoor stated that over the years it had built a large team in India to manage various manual workflows spread across multiple systems. However, advancements in AI and the integration of those systems have significantly changed the company’s operational requirements.
According to the CEO, OpenDoor’s customers are primarily located in the United States, making it more practical to keep operational functions closer to those customers. As part of its new strategy, the company plans to establish smaller customer-focused teams in the US that leverage AI tools to achieve greater productivity with fewer employees.
Nejatian emphasized that OpenDoor 2.0 would be a smaller company in terms of headcount but potentially more impactful in terms of output and innovation. He said employees would take on broader responsibilities, build more products, and have a greater influence on the company’s future direction.
The company also indicated that the restructuring would simplify its operations by reducing the number of processes, systems, and operational layers. OpenDoor aims to create a unified platform that allows employees to manage the entire home-buying, renovation, and selling journey from a single interface while collaborating across multiple solutions more efficiently.
The latest move highlights the growing impact of artificial intelligence on workforce planning across industries. As companies continue investing in AI-driven automation, organizational structures are evolving, leading to significant changes in hiring patterns and workforce requirements worldwide.